Collection from us
Collection of equipment is possible from our office in Bury (BL9 0ND), however this is only by prior appointment. There is no minimum order for collection. See the how to find us page for more info.
We deliver all orders free of charge, however we have a minimum order value based on the distance that we will have to travel. Please see the table below for the minimum order for your delivery location.
|Minimum order||Postcode area|
|£60||All postcodes beginning BL, M, OL or WN (except WN8), plus:
BB1, BB2, BB3, BB4, BB5, BB6, BB10, BB11, BB12
SK1, SK2, SK3, SK4, SK5, SK6, SK7, SK8, SK14, SK15, SK16
|£80||All postcodes beginning WA (except WA6, WA7, WA16), plus:
PR1, PR2, PR5, PR6, PR7, PR25, PR26
SK9, SK12, SK13, SK22
|£100||All postcodes beginning HD, HX, or L (except L35, L36), plus:
|£120||All postcodes beginning BD, CH, CW, FY, LA, LS, S or WF, plus:
PR3, PR8, PR9
Setting up equipment
Please note that we can only set up equipment if the venue has available on-site parking. If there is a charge for parking then this charge must be paid by the customer for the duration of the set-up. We can not leave our delivery vehicle in areas marked “Loading only” or “No parking” under any circumstances.
If there is no on-site parking available then we will deliver the equipment but it will have to be set up by the customer. All of our packages are designed to be simple to set up and full instructions are included with every order.
We are happy to deliver equipment on any day of the week. Our standard delivery times are between 12.00 noon and 6.00pm.
We will deliver your order within a 2 hour window of your choice. For example, you can ask us to deliver between 1.30pm and 3.30pm and we will deliver your order between these times. If you would like to know more precisely when your order will arrive then you can call us the day before to ask when we expect to be there and we will give an approximate time.
If you require delivery before 12.00 noon or after 6.00pm, or if you require delivery at a specific time (not a 2 hour window) then there is an extra charge of £10.
Collection from the venue
For evening/night time events we collect the equipment the following day. Collection arrangements are the same as delivery (above). We will collect the equipment within a 2 hour window of your choice.
If the venue requires that equipment is removed immediately after the event (the same night) then you will need to take down the equipment and transport it to your home address where we can collect it from the following day. If the collection address is outside of the areas included in the minimum order value for your order we will require an alternative address within this area, or you can return it to us.
Please contact us if you have any questions regarding delivery or collection.